Here at Total Chauffeur Service our overriding aim is to maintain the safety and security of our customers and our staff at all times.

We have updated our operating procedures to ensure that we observe all government guidelines when carrying out our chauffeured services.

This includes observing social distancing at all times and the provision of face masks, antibacterial hand gels and wipes and thorough cleaning of all interior and exterior surfaces of the vehicle, before and immediately after, each journey has been completed.

We have also implemented strict instructions to our drivers regarding the handling of client luggage, requiring them to use disposable gloves at all times and to obtain permission from the client before handling any luggage into, or out of, the vehicle.

In addition, we have temporarily removed all non fixed items from the vehicle, including magazines, sweets, portable wifi units, tissues and bottled water (although this can be requested for longer journeys – with protocols applied).

Our reputation for delivering the highest levels of service and comfort to our customers remains strong and our commitment to maintaining this is a key focus.

The measures we have implemented to keep our customers safe and secure will provide added reassurance to our customers that they remain at the heart of our business!

Russell Jones
Chief Executive Officer